Testimonials
At Secure Foundation Systems, Inc., we start each project with the desire to exceed our customers expectations. Countless customers have written to tell us how they were beyond satisfied with level of workmanship and customer service that our staff and crews provide them.
Displayed below is a selection of the latest testimonials from satisfied Secure Foundation Systems, Inc. customers. Our hope is that one day we can have the opportunity to exceed your expectations.
Dear Mr. Gummer:
We found out this past summer, May 2009, that "something" was happening to our home that the Lord gave us. When we called our insurance company and all paper work was completed, they gave us a list of foundation specialists and were told to get three quotes. We got the bids and read over each one. Since we have never been through anything like this before, we were apprehensive to say the least, we prayed and asked the Lord to give us who would do the work and be trustworthy. Your office sent Mr. David ToIer, Senior Remediation Consultant, to our home to speak with us. And after meeting him, we knew the Lord wanted Secure Foundations Systems to do the work.
The week of Thanksgiving 2009, your Grouting Crew began prepping the house. Everyday, the crew was down to business, but always had a smile and was ready to answer any and all questions precisely and professionally. The crew made sure to clean up every day when they finished, even if night had fallen. The crew finished around mid-December 2009.
At the end of January 2010, the Under Pinning Crew began their process. We found that the crew was the same as the Grouting Crew, down to business, always smiling and willing to answer any and all questions precisely and professionally and always cleaning up everyday no matter what time it was. By the end of March, you had finished the foundation work and everything under our home was secure.
We are now in the process of getting the inside and outside of our home fixed and we are excited. One of our neighbors said, "Well, you will never be able to sell your home now since everyone knows you have had a sink hole under it." We thought about that statement and remembered that one of your men had told us, "well when we are all finished, this house isn't going anywhere, it IS built on a rock". And the gentleman was correct. We told the neighbor, we were not interested in selling our home. The Lord had gave it to us and had placed it on a Rock. The Lord truly brought us through the flood, pulled us out of the pit and placed us on a solid rock.
So, please accept this letter of appreciation to you and your people for allowing the Lord to use you by making our home stable and "secure" and affording us the opportunity to meet you and your staff. We do have "a story to tell" all our grandchildren and great grandchildren to come.
May God continue to Bless you, your staff and business.
Arthur G. & Marie E. B
Tallahassee, FL
Subject: Selection of Foundation Construction Company
To whom it may concern:
When we found out we needed a Foundation Construction Company we were determined to pick the best company available. We were not going to settle for an "average" company. Thousands of dollars were involved and we were going to make sure it was well spent.
We set up an analysis format to review a number of companies to simply determine which one was the best. After all, this was our home. In this analysis we considered proper licensing of personnel, personnel itself, demonstration of the work to be done, equipment, means of communication, track record and other considerations.
On a scale of 1 to 10, Secure Foundations scored the highest with a 9. The nearest competitor had a 7. We also had one Company that scored a 5. With this result we chose Secure Foundations to do the job. After Secure Foundations completed the job we reflected on the wisdom of our decision.
David Toler, Senior Consultant, was the first person from Secure Foundations to greet us. He gave us a resounding welcome. David completely explained the Engineering Report on the condition of our property we received. He also explained the necessary work to be done. David was the voice of Secure Foundations. He kept us completely informed as to what was happening at all times. If we had a problem or question we called David.
Jim Alexander, Owner-State Certified General Contractor, was the most knowledgeable person we could find in this area for this construction project. We felt that his expertise was superior. He was excellent in explaining to us the work to be done.
Secure Foundation Systems are staffed throughout with very competent personnel but the two we depended the most on were David and Jim.
Secure Foundations lived up to everything they promised including keeping the yard clean on a daily basis.
If you want the very best for your property you should select Secure Foundations. We did and are very proud of the results we received.
C.E. & Sue H.
Ocala, FL
Secure Foundation Systems, Inc.
P.O. Box 1796
Ocala, FL 34478-1796
Dear Ryan,
We want to thank all of you at Secure Foundation for the good job you did on our house at [customer’s private information*]
Want to thank the guys that worked on the drilling and the guys that worked with Reed on the grouting. Special thanks to Reed for all his help.
Thank you Ryan for explaining the procedure of the job when you came to our home with the report from BCI.
Thanks to Jim for assisting with the prep work when it got started. Thanks to Joe and Dave and Bree for their help to make the job go smooth as possible. Please pass our thanks to Jim Bailey at BCI for his assistance with the job too.
Sincerely,
Fran & Chris Christos
Mr. Ryan Gummer
President Secure Foundation Systems
P.O. Box 17986
Dear Mr. Gummer:
I wanted to take a moment and tell you all how much I appreciate the work that your team did here at the church. As you know this was a large project, and I know that your team was faced with many challenges and delays once the job began. However, Reed, Joe, and their crew worked to resolve each challenge and did so with a positive attitude.
There were a few time that we needed to make special requests concerning the scheduling of work at certain times around the facility. Each time Reed worked to accommodate our need, and at the same time keep the project going. One instance was when we had individuals and dignitaries from all over the country coming for the National Day of Prayer. The grouting crew was scheduled to work at our front entrance blocking the entrance. Reed was able to work in another section freeing the entrance way.
Overall your team was very professional, yet personable. We believe that you all did a good job for us. You lived up to your promise of a clean job site, and to leave the property in good shape when the project was completed.
David Toler and Jim Alexander were a big help at the beginning of the project, and at various times throughout the process as well.
Thanks to your work we are now on a Secure Foundation. (Isaiah 28:16)
Sincerely,
Rev John R. Hensel
Senior Pastor
(Christian Life Assembly of God, Brooksville, FL)
We wish to express our deepest appreciation to your company for the fine work performed by the crews that completed our foundation stabilization this week.
Both Eddie and his drill crew and Reed and his grouting crew exhibited the highest standards of professionalism and courtesy, seldom disturbing our day to day routine. Both crews did a great job and we are totally satisfied.
Marisol did a great job first explaining the procedure, then guiding us from on phase to the next and she continues to keep us informed about the next steps in the process.
Thank You,
The Pompeii's
Jim & Ryan
Just a brief but sincere thanks for the fine job your employees performed in remediating the sinkhole damage to my dwelling. Their professional handling of all aspect of the job made a difficult situation much easier to deal with. Job foremen Eddie, Derek & Joe and their guys were all hard working & very conscientious.
Brianna Harker was simply awesome from start to finish. I could not have asked for a more patient, knowledgeable nor professional partner for this difficult process. She gained my confidence from our first meeting and only increased it as the process progressed to a satisfying end.
If you ever need a satisfied customer referral here I am.
Best Regards,
Jim M.
Ocala, FL
"I have seen other companies and by far you were the absolute best. There are so many reasons why your company was better, I could write several pages! I would and have recommended you to anybody needing your services. Thanks for doing such a great job!"
Chris & Irmarie K.
"The Secure Foundation team did a good job for us, and worked well with us during the project to help accommodate our use of our facilities. They were professional and personable."
Rev John R. Hensel
Senior Pastor
(Christian Life Assembly of God, Brooksville, FL)
"The crew, from salesman to workers, were the most courteous people I have ever met. They went out of their way to ensure the least amount of inconvenience to my family as possible, and always with a smile. It was hot; however, they would not even accept a drink of water or use of the bathroom."
James & Marguerite S.
"I am very pleased with all aspects of the work done. Everyone was very polite and helpful. I am very pleased that we chose you to do the work."
David & Billie W.
"Your staff was very polite and professional. Tommy and I really enjoyed working with them. Thank you for caring about our home."
Sandra R.
Gainesville, FL
"Everyone at Secure tried to their best to make this process as painless as possible. I would like to especially recognize Brianna & Reed. They were ALWAYS 100% professional and helpful every step of the way. I would gladly recommend Secure Foundation Systems."
Kathy J.
Longwood, FL
"We were pleased from start to finish. Dave Toler, his assistant Donna, Reed and his entire crew of hard working men, the receptionist were ALL nice, helpful, polite people. Wonderful to deal with. We highly recommend!"
Bruce & Carmen N.
Spring Hill, FL
"Thank you for doing a good job!"
Richard H.
Spring Hill, FL
"We were impressed with your work. I want to specifically mention Brianna. She is intelligent and gives your company a great image. Very caring young lady who is always on top of things!"
France D.
Spring Hill, FL
"You never knew they were working! Kept to themselves, very polite, very great job!"
John R.
Port Richey, FL
"Wonderfully done. No complaints at all."
Bernadette B.
Spring Hill, FL
"We are very pleased with this company and those working for it. Especially employees Marisol and Paul. We have already referred this company to a member of our church."
James & Neldy P.
Ocala, FL
"We were pleased with the response from the office on issues and the clean up and restoration of the property. Brianna was attentive with our concerns and she certainly knows her job. You can be proud of her, James and Derrick (crew supervisors), they are excellent!"
Roger & Ricky F.
Trenton, FL
"This whole experience with Secure Foundation Systems has been a pleasure. Brianna, the drill team & grouting teams were awesome, polite and answered all my questions."
Daniel F.
New Port Richey, FL
"Highly Recommended!"
Michael K.
Spring Hill, FL
"They do an excellent job and we are satisfied! Very good people & professional. Thank you for everything!"
Wilfreda G.
New Port Richey
"Very well pleased & impressed with Secure Foundation Systems' work."
Hitesh P.
Tampa, FL
"Dave Toler is a great asset in representing your company!"
Vic & Marion B.
Hudson, FL
"All crews and admins were polite, well mannered, and went out of their way to appease our needs during project operation."
Lorraine K.
Hudson, FL
"Everyone was terrific. Everyone was always professional & extremely courteous. Brianna & Reed were especially helpful. I highly recommend Secure Foundation Systems!"
Kathy J.
Longwood, FL
|
Dear Mr. Ryan Gummer,
We are taking the time to write this letter to you because so often people write letters because of bad experiences they have.... not the good ones. Well, this is a letter about a GOOD experience that we had.
We wanted to take this opportunity to say thank you to your TEAM of professionals that handled the soil stabilization at our home. From the first time we spoke with Dave Toler and his assistant Donna, to our first time meeting your drilling crew and then Reed and the grouting crew.... we were impressed all the way to the end!
We have never seen or talked to such a nice bunch of people. They were all genuine, kind, respectful and hard working. We have heard horror stories from others.....and we were scared. But, your crew was incredible. They made us feel at ease. We were proud to have them at our home. We could not believe how clean they would leave everything at the end of each day!
Thank you so much for taking the time to seek out and retain such good people! Everyone was a
pleasure to have at our home. We have 3 children and 2 dogs and many vehicles around our property. They always took the time to make sure all of our belongings were top priority & taken care of!
Keep up the good work Mr. Gummer. You really have a winning team of professionals. We wish you and your company much growth and prosperity. Keep doing what you are doing. Your company will prosper because of it.
Many thanks again for making this a wonderful experience for our entire family.
God Bless you and your family,
Bruce & Carmen N.
Ashley, Caitlyn & Cody
Roxy & Ches
Spring Hill, FL
Dear Ryan Gummer & Jim Alexander,
We just wanted to let you know that we were 100% satisfied with your company.
From the first meeting with Joe Egizio, to the grouting and the clean up with Reid and his entire crew everyone was totally professional, friendly and extremely efficient. We would highly recommend you, in fact we already have. Thank you for doing a great job on our home.
Regards,
Joe & Sheila L.
Secure Foundations Systems Inc
Attn. Mr. David Toler
PO Box 1796
Ocala, FL 34478
Dear David:
Just a quick note of appreciation to you and your team at Secure Foundation Systems Inc. for the fine work done at our home.
The news of repairing our home from sinkhole damage was both overwhelming and daunting, yet from the onset your team gave us the confidence of a positive outcome. You walked us through the mediation steps, timelines and expectations. You shared with us your team’s experience, commitment and professionalism. Everything worked out just as you said!!
We feel fortunate to have come across you and your company.
Thank you! For a job well done!!
Sincerely,
Claudio Copat, CLU, ChFC, CASL
Secure Foundation Systems, Inc
5851 South Pine Avenue
Ocala, Florida 34480
Attention: Ryan Gummer, President — James Alexander, Vice President & General Contractor
Gentlemen:
When we learned that our home was affected by sink hole activity, we were struck with fear and panic. Our home is a precious asset and has major importance in our life. We researched to find the best organizations we would trust with the remediation of our home, and spent weeks researching and checking references of companies that offer the services needed to perform the work. After this diligent process we came to the decision to select your company. We felt we could trust that your company would do the best job possible, to help protect our home and we were correct.
On March 10th, the grouting of the home was completed by your organization. Your personnel lived up to all our expectations and beyond. They arrived early every day, and worked continuously and arduously until late in the day. They wore neat work uniform shirts, and arrived daily all together in a company vehicle. The workers and their supervisors were courteous, efficient, and very hard workers. It amazed me and my wife how neat they left the work site ever day. All your equipment worked very well, there were no breakdowns. At the conclusion of the job, the home site looked exactly as they found it at the inception of the drilling and grouting process.
We can highly recommend to anyone in need of your company’s services to seriously consider your company. We know that when we chose your company to grout our home, we selected the best organization and people for the job. Our first contact was your marketing representative Dave Toler, whose presentation very honestly and accurately reflected what could be expected from your company. Then we met your supervisors Joe Summit, James Alexander, Reed Summit, right on down the line to include all your drillers and grouting personnel, they were exceptionally well trained and committed to provide the best job performance possible. Brianna, your office manager was exceptional in coordinating and communicating with my wife and me.
We invite any person wishing a reference on your company’s performance to contact us; we will offer the highest recommendation possible.
With our sincere appreciation for a
job very well done,
James and Sylvia M.
We wanted to say thank you to Secure Foundations for a job well done at our home in (address removed) Spring Hill, Florida.
From the beginning to the end David Toler was always there for us in such a polite and friendly way.
Your drilling crew with James Alexander as foreman were so willing to answer our questions and worked so hard in the 90 to 100 degree weather.
Your grouting crew with Reed Sutton as foreman were very careful and did an excellent job cleaning up. Outside of being minus some shrubs, they left our yard and grass in such good condition, our home looked nice and clean outside. We then left for our home in Illinois, content with everything.
We are so happy to have our sinkhole activity taken care of properly and will surely recommend you to others.
Sincerely,
Libby and Joseph M.
Spring Hill, FL
Mr. Ryan Gummer,
We wanted to take this opportunity to thank you for the service your team provided over the past couple of months. We took our time in determining which company to use once we learned of the possible sinkhole activity under our home. After screening the companies through our research we decided to use Secure Foundation Systems. Although the experience was stressful, your team members were able to answer our questions and ease our concerns.
From the initial meeting with Brianna, to the dealings with the crew members at our home, we had a very pleasant experience. Everyone was polite, knowledgeable and respectful to the fact that we were still trying to live in the home while the work was being completed.
We believe you have surrounded yourself with a great team and encourage you to cintinue hiring good people. They are your ambassadors out in the field and can make or break your company! Thank you very much for helping our family during this stressful time.
Sincerely,
Mark & Amy Brown
Spring Hill, FL
"They are the most professional company I have ever dealt with. When they leave your property, you can not tell they were even there. They even recyled the water they took out. They were all clean and neat. The entire staff was just great to work with."
Laurene R.
Hudson, FL
"In December of '09' I learned that my home was affected by sinkhole activity. It was the most frightening experience of my life, thinking that at anytime my home would cave in. I am very fortunate to have chose your company, and I sincerely thank your team for the great job you did on my home. A very special thanks to Brianna for walking me through the process of what to expect. I definitely would recommend Secure Foundation System to others."
E. Marie B.
Gainesville, FL
"The foreman had control of the job and men at all times. They were always working and answered questions when asked upon. They spent a lot of time cleaning up and keeping the building and grounds looking neat when leaving for the day. Always nice & pleasant. Thank you!"
Bob C.
"When we found out we had sinkhole activity and the extensive repair work that would be necessary to remedy and stabilize our residence, we interviewed six different companies from a list provided by our insurance company.
We were so impressed with the knowledge of consultant, David Toler, and the information he was able to convey about the level of experience and professionalism of the crew who would be doing the work, and the expensive up to date quiet equipment they would be using on the job, we chose Secure Foundations Systems Inc.
After having completed the work several weeks ago, we have found our home to be stabilized and free of any further soil movement and were thoroughly impressed with each aspect of the job Secure Foundations Systems did for us. We definitely recommend this great team of professionals."
Sondra & John W.
Spring Hill, FL
"We were very pleased with the complete project! The professionalism and skill executed & the outstanding personal attention to every detail of the job eliminated our anxiety."
Robert B.
Tampa, FL
"Not knowing much about sinkhole activity the knowledge gained from Secure personnel was very informative. The whole project was done professionally, orderly and very neat."
R. Graham
Spring Hill, FL
"Everyone was courteous, returned our calls and very prompt about any requests. It was a pleasure to work with your company."
Sophia R.
Rockwood Villas Condominiums
Gainesville, FL
"They work very professionally. They were very kind and courteous."
Roseanne & Ramon R.
Spring Hill, FL
"Mr. David Toler has been a real expression of chivalry."
Eduardo B.
Winter Park, FL
"Brianna Harker has been very helpful. Answered all of our questions and has been very patient with us. She's simply a great person!"
Milagros A.
Ocala, FL
"Very Professional!"
Edmund J. B.
New Port Richey, FL
"Brianna was very, very professional as well as being friendly and very responsive to all of our questions over the months."
Dave & Fran H.
Spring Hill, FL
"Great Job!"
Shannon P.
Holiday, FL
"This is an excellent company that we are so glad we had taking care of our sinkhole problems. From the owners to the site workers, we really felt a level of competence and reliability that is so rare to find these days. They treated us like we were family and always went above and beyond. Brianna is an invaluable asset to this company as she is such a gem to work with and makes this whole nightmare of a situation as smooth as she can for you. Thank so much for everything!"
Navinderdeep & Sukhbir N.
Ocala, FL
"Brianna was excellent and very thorough!"
Dr. Joo & Angelita Bin
The Villages, FL
"Brianna the project manager/liaison was a pleasure to work with. She kept me well informed and quickly dealt with any problems or questions!"
Dr. Hare
Ocala, FL
"Everyone did a professional job, and we really enjoyed working with Brianna! She kept us well informed and was there for us when we needed something. Thank you!"
Richard & Vickie G.
San Antonio, FL
"Just a short note to tell you how much I appreciated your company's consult, Mr. David Tolers help in understanding my foundation problem on my home. Mr. Toler was very informative and versed. He is also very personable and a good representative for your company."
Muriel M.
Ocala, FL
"Overall, we were very satisfied with the whole operation!"
William & Sharon P.
Spring Hill, FL
"Mr. Reed and his men were great in every aspect of the job!"
Betty R.
Spring Hill, FL
"Brianna went out of her way to help me to do paper work, etc. I think very highly of her."
Joseph P.
Ocala, FL
|
*Some personal information (address, phone number, etc.) may have been excluded from these testimonials to respect the privacy of our customers.
|